arc group | solutions | business process solutions suite

business process solutions suite

Revenue Cycle Operations

Business Office
Central business office (CBO) solution
Outpatient business office processing
Day One low dollar AR program
Comprehensive Day One denial solution
Patient Access
Complete patient access solution
Managed Care
Comprehensive Day One underpayment solution

Accounts Receivable Operations

Ongoing Tactical and Strategic Aged AR Follow-Up
Patient Accounting System Conversions
Day One AR Billing and Follow-Up
Technical and Administrative Denials Resolution
Credit Balance Resolution
Call Center Overflow Support
Operational Disaster Preparedness
Just in Time Staffing

Managed Care Operations

Contract Administration and Maintenance
Contract loading
Ongoing maintenance of all contracts
Underpayment Cash Collections and Adjudication
Retrospective payment compliance
Day One concurrent payment compliance
False payment variance identification
and resolution
Cash collections of identified underpayments
Quality assurance program

Clinical Revenue Cycle

Clinical Denials
DRG Validation

Value Added Benefits

Process Improvement Feedback Loop
Monthly Operational Narratives
Full Adjudication
IT Integration Services
Implementation Services
Next Practices
Non-Invasive Delivery Models
Opportunity and Issues Logs
Customer Management Services

arcWare Tools

arcWare Executive Dashboard Reporting
Management Dashboard
KPI Weekly Dashboard
Cost to Collect Report Card
ATB Analytics
Recovery Analytics
Staffing Forecast Engine
Rollover Analysis
arcWare Contract Management
arcWare Document Scanning

Healthcare Financial Tools Expertise

Patient Accounting Systems: Siemens, McKesson, Meditech, IDX, Keane, Quadramed, Dairyland, CPSI and others
Contract Management Systems
Billing Systems
Imaging Systems
Bolted-on Technologies

Click here to view an Adobe PDF listing of Arc's business process solutions.

Arc Group Associates partners with healthcare providers to deliver positive, sustainable change across the revenue cycle.

Whether managing an entire business process such as patient access, the business office, denials, underpayments and day one low dollar accounts, or more specific activities such as system conversions, AR projects, managed care or retrospective payment projects, Arc has the expertise you need.

We have the resources to fully adjudicate and accelerate governmental and non-governmental cash collections while keeping expenses controlled. Ease of doing business is as important to Arc as it is to you. Our flexible on-site and off-site delivery models, coupled with rapid implementation timeframes, mean that you can be up and running in just 4–6 weeks.

An added plus is that we are able to work directly on your systems, ensuring workflow optimization and data integrity.

With over 10 years of revenue cycle experience and domain expertise on a variety of Patient Accounting systems, ancillary tools and bolted-on technologies, Arc has earned its reputation as an innovator in generating revenue for healthcare providers.